Resume
Public Relations, Graphic Design, & Marketing Communications
As I advance in my career, I am confident that my previous roles and projects have strengthened my public relations and media-related expertise as well as my interpersonal communication, problem-solving skills and charisma.
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Explore my experience and professional skills below. If you're interested in collaborating, you can download my resume and contact me directly.
Work Experience
Intrepid
Junior Account Manager
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Managed service cases for employer and employee benefits changes, including COBRA requests and policy renewals.
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Communicated with insurance carriers to resolve inquiries, obtain member IDs, and process urgent changes.
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Maintained and updated client information in Employee Navigator and AgencyWare systems.
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Conducted bill audits to ensure accuracy and processed long-term disability (LTD) and self-billed life changes.
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Assisted in policy renewals, rate breakdowns, and compliance documentation.
March 2025 - Present
Rip Curl
B2C Customer Service Administrator
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Managed Service Center communications, ensuring timely and professional responses to client inquiries across email services & walk-ins while maintaining high customer satisfaction
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Processed and tracked warranty item repairs, including book-ins and book-outs, using the ERP system to ensure accurate and efficient documentation
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Provided exceptional customer service, greeting visitors, addressing product and warranty questions, and supporting the Customer Service team with ad-hoc tasks, including ERP data projects and administrative duties
Nov. 2024 - Feb. 2025
Rip Curl
Retail Sales Supervisor
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Processed transactions accurately and efficiently using the D365 (POS) system
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Collaborated with team members to achieve sales objectives, optimize and maintain in-store visuals, and enhance overall customer experience
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Boosted annual sales amount for LBR by 15% within 3 months and achieved the highest average units per transaction for the year among all employees
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Met and exceeded monthly sales targets and goals
The Chakra Shack
Public Relations Manager
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Crafted, published, and distributed newsletters, press releases, and media advisories, successfully securing media coverage and increasing brand awareness
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Developed and implemented strategies which in turn has increased event sign-ups by 30% and attributing to over $45,000 in sales this year so far from email marketing and SEO
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Managed digital content, for instance wrote a storyboard for and edited a promotional video
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Planned in-store events and graphic designing event flyers
June 2024 - Nov. 2024
Clean Energy Fuels
Corporate Marketing Communications Intern
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Created graphic designs such as invitations, sales promotions, banners, t-shirt designs, and general templates
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Increased fundraising revenue by 75% through selling over 500 company cookbooks, directly contributing to No Kid Hungry's mission to end childhood hunger
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Planned the annual corporate event, including contacting vendors, coordinating event details, and creating graphics
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Presented monthly event planning strategies and shadowed the Director of Corporate Marketing Communications
June 2023 - Sept. 2023
The Chakra Shack
Store Manager & Marketing Specialist
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Oversaw all aspects of store operations, including inventory management, staff scheduling, customer service, and booking appointments
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Contacted vendors, organized B2B sales, and inputted purchase orders
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Analyzed top selling products and categories and recommended strategic inventory adjustments
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Curated and designed in-store displays
May 2020 - Sept. 2022
Nov. 2021 - Present
Education
Bachelor of Science in Journalism, Public Relations
Graduated with Magna Cum Laude from California Polytechnic State University, San Luis Obispo in June 2024
Associate of Arts in Journalism
Transferred from Saddleback Community College in 2022 in Phi Theta Kappa Honor Society
High School Diploma
Graduated from the Orange County School of the Arts in June 2020 from the Inegrated Arts conservatory
Productivity Platforms
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Square
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WordPress
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Google Sites
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Wix
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Muck Rack
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Canva
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Adobe Photoshop
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Adobe Illustrator
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Adobe InDesign
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Adobe Premier Pro
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Final Cut Pro
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iMovie
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Rundown Creator
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Instagram
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YouTube
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TikTok
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Facebook
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Snapchat
Relevant Skills
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Public Relations
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Internal Communications ​
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Media Relations
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Marketing Communications
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Strategic Planning
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Social Media & Content Creation
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Graphic Design
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Website Design
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Broadcast Journalism
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HTML and CSS
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Video Production
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Audio Production
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Editing
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Statistics & Data Analysis
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Advertising
Additional Projects
PCar Pirates Porsche Club
Public Relations and Graphic Design
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Designed and developed an engaging website to enhance online presence and user experience
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Created a distinctive logo
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Developed event flyers to effectively promote club activities and engagements
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Led the marketing and organization of a successful relaunch event
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Crafted and distributed press releases and media advisories, proactively reaching out to journalists and news outlets to secure media coverage and boost visibility
Mustang News Television
Cal Poly Student News Station
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Producer
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Anchor
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Technical Director
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Playbacks
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Computer graphics
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Teleprompter
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Filmed, edited, and interviewed for video packages
KCPR Radio Station
Cal Poly Radio Station
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Co-hosted a weekly 15-minute radio segment, delivering engaging content and facilitating discussions
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Conducted research on local news stories to ensure timely and relevant coverage
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Developed and wrote scripts for me and my co-host's segments to effectively communicate key messages
Lariat News
Saddleback College Newspaper
Managing Editor & Journalist
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Wrote, edited, and published articles on WordPress
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Conducted interviews
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Edited photos in Adobe Photoshop and Canva
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Posted on Saddleback College Lariat's official Instagram
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Ensured the newspaper team completed their tasks efficiently and on time
OC Now
Saddleback College Broadcast Program
Technical Director
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Wrote storylines, filmed, edited, and interviewed for video packages
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​Managed and coordinated the operation of cameras, audio equipment, and video switchers during live broadcasts, maintaining high production quality
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Collaborated with producers and on-air talent
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Contributed to post-production editing and quality control
Aquamarine Magazine
Co-founder
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Authored and edited feature articles, showcasing expertise in writing and journalism
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Coordinated and directed photoshoots, overseeing all aspects from concept to execution
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Conducted in-depth interviews with industry professionals, influencers, and featured personalities
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Established and maintained relationships with models, businesses, and influencers, enhancing magazine content and reach
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Led the recruitment and hiring process for interns, selecting candidates that aligned with the magazine's vision and goals
